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    My embedded form stopped updating

    Asked by r180 on April 30, 2012 at 11:01 AM

    My embedded form stopped updating when I make changes to the form.

    Compare: http://detroitrevivalchurch.com/wonders-in-detroit-conference/ with http://form.jotformpro.com/form/21195342655959

    You'll notice the following sections aren't identical: I will be attending (check all that apply, registration covers any and all)*

    One has four fields, the other only 3.

    The second link is correct, and the first link isn't displaying the update.

    Here's the embed code I'm using:

    <script type="text/javascript" src="//form.jotformpro.com/jsform/21195342655959"></script>

    Page URL:
    http://detroitrevivalchurch.com/wonders-in-detroit-conference/

  • Profile Image

    Answered by AtacanC on April 30, 2012 at 11:24 AM

    Can you please recheck your website? If i am not mistaken, it has been successfully updated.

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    Answered by r180 on April 30, 2012 at 11:31 AM
    I check both in Firefox and Chrome… I'm not seeing the update. You'll also the font colors are different. I changed it from light to dark. It's updating in the actual form but not in the embedded form.
    Here's a screenshot of the embedded form:
    [cid:image001.png@01CD26C4.B43D3C90]
    And here's a screenshot of the actual, correct form:
    [cid:image002.png@01CD26C4.B43D3C90]
    [cid:image003.png@01CD26C4.B43D3C90]
    ••• john@johnburton.net • johnburton.net • 719.231.6000 •••
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    Answered by AtacanC on April 30, 2012 at 12:20 PM

    I'm sorry to say but i am not able to see the screenshot you provided. Have you also tried clearing your browser's cache?.

    This screenshot below is from your website:

    This one is from the actual form on JotForm:

    They seem to be identical. But i will also wait for another colleague to check your website. I've checked them both in IE 9, Google Chrome and Firefox. They both have 4 fields.

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    Answered by r180 on April 30, 2012 at 12:23 PM
    Hmmm… This is so strange. What you are seeing is the way it should be.
    I cleared my cache but that didn't help. Both FF and Chrome.
    Here's a screenshot of what I just pulled up: http://screencast.com/t/6Hfla4IUgAhF
    [cid:image001.png@01CD26CB.FE89C230]
    ••• john@johnburton.net • johnburton.net • 719.231.6000 •••
  • Profile Image
    JotForm Support

    Answered by Goldo on April 30, 2012 at 02:28 PM

    That might be a DNS cache issue. You may need to flush your DNS, see here for a guide.