What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    am I able to retrieve those Incomplete submissions? 

    Asked by 4jsloveoc on October 12, 2016 at 05:17 AM
    am I able to retrieve those Incomplete submissions? 
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    JotForm Support

    Answered by liyam on October 12, 2016 at 06:44 AM

    Hello,

    Yes, you will be able to access your incomplete payments page by visiting your submissions page and clicking on Incomplete Payments:

    1. From your "My Forms" page and select the form with the submissions you want to view 

    2. Click on "Submissions" button to view the form submissions page

    3. Once you have reached your submissions page, you will notice the Incomplete Payments icon on the upper left. Click that and you will be able to view the said list.

    If you have questions, please let us know.

    Thanks.