What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Item not showing up on form

    Asked by jacque on April 30, 2012 at 11:56 AM
    Hi. Boarding check in formIn the sections for tennis ball time and cuddle time I added a condition that uf they checked yes then to provide an email address or phone To send the video. People tell me they see the condition, they fill it out, but we are not receiving this information.Help
  • Profile Image

    Answered by AtacanC on April 30, 2012 at 12:40 PM

    Can you please provide us the form ID? We would like to make some test submissions.

    Looking forward to hear from you.