- elle_steinerAsked on April 30, 2012 at 12:16 PM
I've tried to make my form transparent, I read about it in the forum, and I've set the background to "transparent", but still, in IE, it has a white background.
Can you help me? The form is in the top right-hand corner of the page where someone enters their email address.
- gori-mathewAnswered on April 30, 2012 at 04:25 PM
We apologise for the inconveniences this issue has caused you. I wasn't able to reproduce the same issue here and was able to have background of this form set o transparent, see cloned form in this link , http://myjotform.com/form/21205972044548, you are free to clone it and use.
Try again using the steps shown in the link below and revert if it works.
- JotForm SupportjonathanAnswered on April 30, 2012 at 04:42 PM
When you embed the form, can you please use the defautl embed code provided by JotForm.
I noticed that the allowtransparency="true" in the iframe embed code is missing in your code.
The embed code should something similar to this.. just check the ID# if the same.
<iframe allowtransparency="true" src="https://secure.jotformpro.com/form/20956045146958" width="310" height="100" border="0" frameborder="0"></iframe>I was able to reproduce the non-transparent issue on IE8, but I was able to override it using the default code above.Please inform us if this does not resolve the issue. Thanks.
- elle_steinerAnswered on April 30, 2012 at 04:50 PM
Thank you! I had added that originally, but it got deleted, but when I added it back in, it seems to be working.
You're the best!
- JotForm SupportjonathanAnswered on April 30, 2012 at 04:58 PM
We are glad you got it sorted out. =)