Form refuses to be transparent on Internet Explorer

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    Asked on April 30, 2012 at 12:16 PM

    I've tried to make my form transparent, I read about it in the forum, and I've set the background to "transparent", but still, in IE, it has a white background.

    Can you help me? The form is in the top right-hand corner of the page where someone enters their email address.

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    Answered on April 30, 2012 at 04:25 PM


    We apologise for the inconveniences this issue has caused you. I wasn't able to reproduce the same issue here and was able to have background of this form set o transparent, see cloned form in this link ,, you are free to clone it and use.

    Try again using the steps shown in the link below and revert if it works.


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    Answered on April 30, 2012 at 04:42 PM


    When you embed the form, can you please use the defautl embed code provided by JotForm.
    I noticed that the  allowtransparency="true"  in the iframe embed code is missing in your code.

    The embed code should something similar to this.. just check the ID# if the same.


    <iframe allowtransparency="true" src="" width="310" height="100" border="0" frameborder="0"></iframe>

    I was able to reproduce the non-transparent issue on IE8, but I was able to override it using the default code above.
    Please inform us if this does not resolve the issue. Thanks.
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    Answered on April 30, 2012 at 04:50 PM

    Thank you! I had added that originally, but it got deleted, but when I added it back in, it seems to be working.

    You're the best!

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    Answered on April 30, 2012 at 04:58 PM

    We are glad you got it sorted out. =)