Form refuses to be transparent on Internet Explorer

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    elle_steiner
    Asked on April 30, 2012 at 12:16 PM

    I've tried to make my form transparent, I read about it in the forum, and I've set the background to "transparent", but still, in IE, it has a white background.

    Can you help me? The form is in the top right-hand corner of the page where someone enters their email address.

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    gori-mathew
    Answered on April 30, 2012 at 04:25 PM

    Hi,

    We apologise for the inconveniences this issue has caused you. I wasn't able to reproduce the same issue here and was able to have background of this form set o transparent, see cloned form in this link , http://myjotform.com/form/21205972044548, you are free to clone it and use.

    Try again using the steps shown in the link below and revert if it works.

    http://www.jotform.net/answers/19522-How-can-I-make-my-form-background-transparent

     

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    jonathan
    Answered on April 30, 2012 at 04:42 PM

    @elle_steiner,

    When you embed the form, can you please use the defautl embed code provided by JotForm.
    I noticed that the  allowtransparency="true"  in the iframe embed code is missing in your code.

    The embed code should something similar to this.. just check the ID# if the same.

     

    <iframe allowtransparency="true" src="https://secure.jotformpro.com/form/20956045146958" width="310" height="100" border="0" frameborder="0"></iframe>

    I was able to reproduce the non-transparent issue on IE8, but I was able to override it using the default code above.
    Please inform us if this does not resolve the issue. Thanks.
  • Profile Image
    elle_steiner
    Answered on April 30, 2012 at 04:50 PM

    Thank you! I had added that originally, but it got deleted, but when I added it back in, it seems to be working.

    You're the best!

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    jonathan
    Answered on April 30, 2012 at 04:58 PM

    We are glad you got it sorted out. =)

    Cheers!