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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form refuses to be transparent on Internet Explorer

    Asked by elle_steiner on April 30, 2012 at 12:16 PM

    I've tried to make my form transparent, I read about it in the forum, and I've set the background to "transparent", but still, in IE, it has a white background.

    Can you help me? The form is in the top right-hand corner of the page where someone enters their email address.

    Page URL:

  • Profile Image

    Answered by gori-mathew on April 30, 2012 at 04:25 PM


    We apologise for the inconveniences this issue has caused you. I wasn't able to reproduce the same issue here and was able to have background of this form set o transparent, see cloned form in this link , http://myjotform.com/form/21205972044548, you are free to clone it and use.

    Try again using the steps shown in the link below and revert if it works.



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    JotForm Support

    Answered by jonathan on April 30, 2012 at 04:42 PM


    When you embed the form, can you please use the defautl embed code provided by JotForm.
    I noticed that the  allowtransparency="true"  in the iframe embed code is missing in your code.

    The embed code should something similar to this.. just check the ID# if the same.


    <iframe allowtransparency="true" src="https://secure.jotformpro.com/form/20956045146958" width="310" height="100" border="0" frameborder="0"></iframe>

    I was able to reproduce the non-transparent issue on IE8, but I was able to override it using the default code above.
    Please inform us if this does not resolve the issue. Thanks.
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    Answered by elle_steiner on April 30, 2012 at 04:50 PM

    Thank you! I had added that originally, but it got deleted, but when I added it back in, it seems to be working.

    You're the best!

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    JotForm Support

    Answered by jonathan on April 30, 2012 at 04:58 PM

    We are glad you got it sorted out. =)