Data hidden

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    cimble
    Asked on October 12, 2016 at 09:15 AM

    Hello

    The Europe Datacenter" checkbox is checked (and it was checked earlier also!). The data is still missing. Do I have several accounts? Or why do you have different information than I cab see?

     

     

    Answered by ashwin_d

    Hello cimble,

    I did check your account and it seems you have still not selected the "Europe Datacenter" checkbox yet. Please check the screenshot below:

     

    As suggested by my colleague, please go ahead and check the "Europe datacenter" checkbox again and see if that solves your problem.

    Thank you!

  • Profile Image
    ashwin_d
    Answered on October 12, 2016 at 09:40 AM

    Hello cimble,

    I would suggest you to please share the screenshot of your account setting page and we will take a look. You may like to take a look at the following guide on how to upload screenshot in forum post:  http://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!