What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving submission emails from form.

    Asked by boligskjema on October 12, 2016 at 09:52 AM

    We have the same problem. Notification and autoreply emails suddenly stopped coming in earlier today, and this goes for all our forms. We have not done any changes, and I even tried changing the sender email to noreply@jotform.com, but it didn't help.

    This is very important to us.

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    JotForm Support

    Answered by owen on October 12, 2016 at 11:42 AM


    We are aware of the issue. It has now been solved. Emails are now on queue. They should reach out to you soon. 

    If you need any further assistance please contact us again.