JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Notifications not workingAsked by tomqzacharia on October 12, 2016 at 11:14 AM
We are not getting notifications sent to our inbox when someone submits a form.
This was working last night, it is suddenly not working. Nothing has changed on our end, and a second form I have going to the same email address is working fine for now.
Please advise, as we are also missing a few submissions.
Please advise ASAP - if this isn't resolved I'll need to switch to a different form builder.
Our apologies. We had a temporary issue with email notifications a while ago but it should be working normally by now. Our developers have managed to fix them. All queued emails have been sent out!
Kindly check. Thanks!