Not receiving email notifications

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    bperry833
    Asked on October 12, 2016 at 11:23 AM

    On the following forms (so far tested) we are not receiving email notifications:

    First Time Buyer/Pre-Purchase Counseling

    GMLA Membership Application

    I have resent them via the forwarding function with no success either. I've checked the bounce list and I am not listed. Is your email server down?

    Thanks - Bob

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    EltonCris
    Answered on October 12, 2016 at 12:32 PM

    Our apologies. We had a temporary issue with email notifications a while ago but it should be working normally by now. Our dev team has fixed the problem. All queued emails have been sent out!

    Kindly check. Thanks!

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    StudioBe
    Answered on October 12, 2016 at 01:39 PM

    Ours are still down. Anyone else?

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    bperry833
    Answered on October 12, 2016 at 01:49 PM

    We were working as of 1/2 hour ago.

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    plineberry
    Answered on October 12, 2016 at 02:08 PM

    I am also not receiving emails. Nor am I getting notifications in the ios app. The only thing that's working for me is to use the jotform notifier in chrome, which is great, but I have to keep getting online to check for submissions.

     

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    plineberry
    Answered on October 12, 2016 at 03:25 PM

    ok. getting ios notifications, but still no emails...

     

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    jonathan
    Answered on October 12, 2016 at 10:05 PM

    @StudioBe  @plineberry

    I see that your concerns were being attended to already on your own threads.

    Please refer to your threads for updates on the status.

    Thanks.

     

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    arutledge
    Answered on October 12, 2016 at 10:07 PM

    Hi,

    I am having the same problem, and have not had a reply to my own thread.

     

    https://www.jotform.com/answers/958993-Not-receiving-copies-of-submitted-forms-only-on-the-13th-of-the-month?&&updatemessage=10732640770