What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I sign up after free trial, form says that I have one message, nothing in inbox

    Asked by jekdc on October 12, 2016 at 12:47 PM



    I have a form in the inbox, yet unable to clear as read.


    Dr. Kraft

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike on October 12, 2016 at 02:39 PM

    It seems that you have managed to solve the issue. Your form is not currently showing any 'unread' submissions.

    If you need any further assistance, please let us know.