What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jotform won't allow the creation of new fields.

    Asked by ChristianGrovara on October 12, 2016 at 01:00 PM

    Hello,

    Jot form does not allow me to create new fields in a form that has salesforce integration. 

    Previously, I could add new fields and match them to existing fields in a salesforce lead. (See attached screen capture)

    But I can no longer do this. Is this a technical error? Could this be related to the new 5 form maximum on new accounts?

    Thank you in advance for your help.

    Page URL:
    https://form.jotform.com/62224754764157

    JotForm allow won't uploads jpg maximum
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    JotForm Support

    Answered by david on October 12, 2016 at 03:04 PM

    Try completing the "Other Information" field or removing it first.  After doing so, the option to add a new field should appear once again.