Jotform won't allow the creation of new fields.

  • ChristianGrovara
    Asked on October 12, 2016 at 1:00 PM

    Hello,

    Jot form does not allow me to create new fields in a form that has salesforce integration. 

    Previously, I could add new fields and match them to existing fields in a salesforce lead. (See attached screen captureJotform wont allow the creation of new fields Screenshot 20)

    But I can no longer do this. Is this a technical error? Could this be related to the new 5 form maximum on new accounts?

    Thank you in advance for your help.

  • David JotForm Support
    Replied on October 12, 2016 at 3:04 PM

    Try completing the "Other Information" field or removing it first.  After doing so, the option to add a new field should appear once again.