Disabled 'Limit File Size' option does not work

  • garethjohn01
    Asked on October 12, 2016 at 1:25 PM

    I have someone who is having trouble proceeding without uploading images.

    a) there should be no file limit on the uploads

    b) the question is not obligatory so they should be able to proceed without them, but it won't allow it

     

    I've checked both these things and they seem to be set up correctly.

    Jotform Thread 958548 Screenshot
  • topcumert
    Replied on October 12, 2016 at 2:53 PM

    Hello, 

    First of all, you should click the "File Upload" button in the form then you will see some features top of your form. Moreover, you can change "Allow Multiple" and "Max File Size" what you need. 

    I hope that help, you will find useful.

     

    Disabled Limit File Size option does not work Image 1 Screenshot 20 

     

  • Mike
    Replied on October 12, 2016 at 7:35 PM

    It seems that disabled 'Limit File Size' option does not work properly. We have escalated a bug report ticket to our developers.

    In the meantime, please increase a Max File Size value to allow file uploads.

    Disabled Limit File Size option does not work Image 1 Screenshot 20