Submit Buttons not working - Error #502 'Bad Gateway'

  • Danielle DeJaynes
    Asked on October 12, 2016 at 1:55 PM

    When we go to submit a form, the button says 'Please Wait', as the form is loading. The form times out and an error message pops up with #502 - 'Bad Gateway'.

    Can you please look into this issue?

    Thank you!

  • Kiran Support Team Lead
    Replied on October 12, 2016 at 5:41 PM

    I have tried submitting your JotForm and was able to submit without any issue. The Thank you page is also displayed normally.

    Submit Buttons not working   Error #502 Bad Gateway Image 1 Screenshot 20

    Could you check the form once again and let us know if the issue still persists. We will be happy to assist.