What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submit Buttons not working - Error #502 'Bad Gateway'

    Asked by Danielle DeJaynes  on October 12, 2016 at 01:55 PM

    When we go to submit a form, the button says 'Please Wait', as the form is loading. The form times out and an error message pops up with #502 - 'Bad Gateway'.

    Can you please look into this issue?

    Thank you!

    Page URL:

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    JotForm Support

    Answered by Kiran on October 12, 2016 at 05:41 PM

    I have tried submitting your JotForm and was able to submit without any issue. The Thank you page is also displayed normally.

    Could you check the form once again and let us know if the issue still persists. We will be happy to assist.