What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is your system down?

    Asked by Corrie on October 12, 2016 at 02:10 PM

    Recently I've had numerous customer complaints about forms not submitting, but I've been able to make it work.  Not today though--it just hangs up when ""Submit" is clicked. Any problems with slow or down servers?



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    JotForm Support

    Answered by Nik_C on October 12, 2016 at 06:14 PM

    We're sorry you experienced this issues.

    We had short slowness in our system, but it was fixed by our backend team within minutes.

    If you have any further problems please let us know.

    Thank you!