Error message on edit submission

  • VailClub50
    Asked on October 12, 2016 at 2:37 PM

    I'm getting an error message when I try to edit a submission.  I search for the submission, click Edit, make the desired change, and click Submit Secure Form.  The browser says "Waiting for pci.jotform.com" and sits for about 30 seconds before displaying the attached error message.

    Jotform Thread 958645 Screenshot
    Page URL: https://form.jotform.com/62443966179973
  • Mike
    Replied on October 12, 2016 at 6:50 PM

    Thank you for contacting us.

    I was able to edit a submission on my test PayPal Pro form. Could you please let us know if the issue still persists on your side?

  • VailClub50
    Replied on October 13, 2016 at 11:19 AM

    I just tried again and it seems to be working.  Thanks!

  • Nik_C
    Replied on October 13, 2016 at 1:35 PM

    On behalf of my colleague Mike, you're welcome.

    I'm glad it is working for you.

    Cheers!