What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    May I know the payment methods available to pay a subscription?

    Asked by javier_alvarado on October 12, 2016 at 02:59 PM

    I want to hire the service but need to know a few things first.I require to know if I can be billed in the name of a third party,
    payment methods, what kind of security is handled for the data collected,

    the plan in which we are interested is the silver

     

    payment methods name billed in
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    JotForm Support

    Answered by Kevin_G on October 12, 2016 at 07:53 PM

    I think it is possible, you may use a different payment info and still use different info in your JotForm account, you only need to ensure the info you're using is correct to avoid any inconvenient. 

    Regarding to the payment methods, you may use Credit Card or PayPal with monthly, yearly or bi-yearly subscriptions; however, if you want to pay with Check/Purchase Order/Wire Transfer you will need to purchase a yearly or bi-yearly subscription since these methods require manual process. 

    Here are some guides that will help you to upgrade your account depending on the payment method you want to use: 

    How-to-Upgrade-My-Account

    How-to-Upgrade-and-Pay-by-Wire-Transfer

    How-to-Upgrade-and-Pay-by-Purchase-Order

    How-to-Upgrade-and-Pay-by-Mail-Check-Money-Order

    Regarding to the security, all the info, no matter if it is info sent through your forms  or personal info that you store in your account, all is handled with secure links (HTTPS) and the info our payment processors is secure because it is sent through secure links too, they have also their own security rules when each payment is processed. 

    If you have any question, please let us know.