What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not receiving submission emails!

    Asked by ThePerfectTrip on October 12, 2016 at 03:08 PM

    The submissions are not sent to designated emails, or any for that matter.  We are only getting notification via payapal that there was a submission, but the form isn't being sent to any email.


    Please help!



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    JotForm Support

    Answered by Kevin_G on October 12, 2016 at 07:23 PM

    I have already assisted to you on another thread, please check my reply here: https://www.jotform.com/answers/958676 

    Also, please avoid opening multiple threads about the same problem, opening multiple threads will generate confusion since you may be assisted in them, assisting you only in one thread helps us to properly follow up the case.