- BAAuditAsked on October 12, 2016 at 04:22 PM
after clicking on the Excel icon to download submissions, it takes a while and errors out...
this has not happened in the past...is there something going on with the JotForm server?
- JotForm Supportashwin_dAnswered on October 12, 2016 at 11:46 PM
I did test the issue you are having and I am unable to replicate it. I was able to download your form's submission in excel without any problem. Please check the screenshot below:
I would suggest you to please try to download submission excel file and get back to us if the issue persists. For now, I have sent you the submission excel file in email.