- corfor1121Asked on October 12, 2016 at 04:27 PM
We have multiple users that click "submit" and the application never submits. It just hangs. Are there server problems?Page URL:
- JotForm SupportJim_RAnswered on October 12, 2016 at 11:56 PM
I cloned your form and did a test submission but failed to reproduce any problem submitting the form.
To ensure it's not a unique issue on your form itself, I had to do a test submission on your actual form too. This was how it looked like from my perspective:
You would notice the form submitted successfully and worked as intended. If you could tell us how to replicate the problem, we can start looking for a resolution.
For the time being, please give it another try and let us know if the issue persists.