Form will not submit

  • corfor1121
    Asked on October 12, 2016 at 4:27 PM

    We have multiple users that click "submit" and the application never submits.  It just hangs.  Are there server problems?

  • Support_Management Jotform Support
    Replied on October 12, 2016 at 11:56 PM

    I cloned your form and did a test submission but failed to reproduce any problem submitting the form.

    To ensure it's not a unique issue on your form itself, I had to do a test submission on your actual form too. This was how it looked like from my perspective:

    Form will not submit Image 1 Screenshot 20

    You would notice the form submitted successfully and worked as intended. If you could tell us how to replicate the problem, we can start looking for a resolution.

    For the time being, please give it another try and let us know if the issue persists.