I can't get any Notification Email

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    nabelsakha
    Asked on October 13, 2016 at 02:51 AM

    Since yesterday I don't get any Email Notification even the submision is already success. It never happened before. My first thought is something wrong with my Email Server but when I try "Test Email" in Form Builder I can get blank email from Jotform. Can you fix it?

     

    Thanks.

  • Profile Image
    candy
    Answered on October 13, 2016 at 03:15 AM

    Hello,

    We are sorry for the inconveniences you are facing.

    Our team is currently looking into the issue with the SMTP senders.

    We will keep you updated via this thread.

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    Rose
    Answered on October 13, 2016 at 06:08 AM

    We are sorry for the inconvenience.  The issue has been fixed. 

    If you need any other support by our side, please let us know.