What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The Jotform website keeps timing out when we try to edit our forms

    Asked by VWCRESLIFE on October 13, 2016 at 09:44 AM

    The Jotform website keeps timing out when we try to edit our forms in administrator view. This has been happening only the last two days. 

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    JotForm Support

    Answered by Welvin on October 13, 2016 at 11:58 AM

    It's just a temporary network issue I think. Are you still experiencing the problem as of this time? If yes, please try doing the following:

    1. Renew your network adapter: https://technet.microsoft.com/en-us/library/bb490921.aspx?f=255&MSPPError=-2147217396. Close the browser and try editing your form. If the issue persists, do next. 

    2. Use Google's Public DNS (https://developers.google.com/speed/public-dns/). Flush your DNS before re-opening your browser and editing your form. If the issue still persists, let us know here so we can investigate further.