Problem with Client's jotform submissions

https://form.jotform.com/61194603041143

This form is not working now all of the sudden.  My client sent me the following email:

"Also, the food order is coming through a program called jotform. A company we worked with out of New Jersey put it in our website when they built it. It was originally set up to come to our office email dreffertz@healthydubuque.com, but now we are only getting some of the orders sent there and the rest are being sent to Ryan's email. This is a major issue because all of our weight loss patients order through this-its causing major frustration within our staff and it certainly is inefficient. The sooner we get this fixed the better. "

JOTFORM SUPPORT - please check into this, thanks.

This is a duplicate thread. My colleague is already assigned to this thread: https://www.jotform.com/answers/959558. Please wait for his reply. Thank you.