Problem with Client's jotform submissions

  • Profile Image
    Jason Cosley 
    Asked on October 13, 2016 at 09:52 AM

    This form is not working now all of the sudden.  My client sent me the following email:

    "Also, the food order is coming through a program called jotform. A company we worked with out of New Jersey put it in our website when they built it. It was originally set up to come to our office email, but now we are only getting some of the orders sent there and the rest are being sent to Ryan's email. This is a major issue because all of our weight loss patients order through this-its causing major frustration within our staff and it certainly is inefficient. The sooner we get this fixed the better. "


    JOTFORM SUPPORT - please check into this, thanks.



  • Profile Image
    Answered on October 13, 2016 at 12:06 PM

    This is a duplicate thread. My colleague is already assigned to this thread: Please wait for his reply. Thank you.