What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How I can change credit card information for my account?

    Asked by tarasochor on October 13, 2016 at 10:07 AM



    I need to update our credit card info.  the number you have will no longer work....



    Tara Sochor

    Howard Hanna

    Corporate Administrator


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    JotForm Support

    Answered by Nik_C on October 13, 2016 at 12:54 PM

    Hello Tara,

    I didn't see any credit card information under your account.

    But to change your credit card information, please follow:

    1. Log in to your JotForm account and go to Billing.

    2. Click Upgrade(if you're trying to upgrade one of the free accounts, otherwise you will be able to change the credit card information below the plans):

    3. In the new window you will be able to choose payment method:

    Hope it helps.

    If you have any additional questions do not hesitate to contact us.

    Thank you!