How I can change credit card information for my account?

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    Asked on October 13, 2016 at 10:07 AM



    I need to update our credit card info.  the number you have will no longer work....



    Tara Sochor

    Howard Hanna

    Corporate Administrator


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    Answered on October 13, 2016 at 12:54 PM

    Hello Tara,

    I didn't see any credit card information under your account.

    But to change your credit card information, please follow:

    1. Log in to your Jotform account and go to Billing.

    2. Click Upgrade(if you're trying to upgrade one of the free accounts, otherwise you will be able to change the credit card information below the plans):

    3. In the new window you will be able to choose payment method:

    Hope it helps.

    If you have any additional questions do not hesitate to contact us.

    Thank you!