What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Where do I change where form submissions get sent to?

    Asked by jpsokolny on October 13, 2016 at 10:34 AM

    Hi - Do the address where form submissions go to depend on the email in my account settings? If I want to add/change the email that they get sent to, do I need to setup a sub-account?

    Thx

    John

    Submissions sent sub-account settings My Account
  • Profile Image
    JotForm Support

    Answered by Jan on October 13, 2016 at 01:18 PM

    No, you don't need to create a sub-user account. You can easily change, add or remove an email recipient of the notification in the Emails wizard. Here's how:

    1. Click the "Emails" button in the top toolbar.

    2. Select the notification and then click the "Edit" button.

    3. Go to the "Recipients" tab. In this tab, you'll see the "Recipient Emails" where you can add or delete a recipient.

    User guide: How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address

    If you have any questions, let us know. Thank you.