What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I don't see my Premium Account

    Asked by arcieridellaslack on April 30, 2012 at 06:51 PM

    Hi everyone!

    I pay for Premium Account, but in the Account Setting, I still see that I've olny 100 submissions and not 1000.

     

    Why this?

     

    I state that I see in the settings I have the premium account, but in the form setting the submission are only 100.

     

    Can anyone help me?

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    JotForm Support

    Answered by Mike_T on April 30, 2012 at 06:55 PM

    Thank you for contacting us.

    As far as I can see, your account is already marked as a Premium one. Please re-log in to see the changes.

    If you need any further assistance, please let us know.