What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    problem with the excel file

    Asked by atammaro on October 13, 2016 at 11:25 AM

    Dear all,

    thanks always for helping me. I have a problem with the excel file. So far I see on the form 242 answers, but on my excel file I have got 15 people less. 

    How can I check in another way all the submission files?




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    JotForm Support

    Answered by Nik_C on October 13, 2016 at 01:46 PM

    Hello Alessandra,

    Thank you for contacting us.

    You can always view your submissions in Submissions page:

    Another way would be to check your Email Inbox.

    If you experience any issue do not hesitate to contact us, we'll be glad to help.

    Thank you!