What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Form is disabledAsked by sweetsheetsinc on October 13, 2016 at 01:22 PM
My forms are disabled, did I do something incorrectly?
form is disabled forms are disabled
I checked your form and you were asking for username. Please avoid asking for login credentials such as username or password, it is against our term of use.
I've activated your account, but you might get suspended again. I suggest to remove or change the username field.
Hope that helps.
how can I have them set a username then? I'm trying to use jot form for the functionality over my default forms.
You can keep the "Username" field on that form. However, it is possible that your account will get suspended again by our phishing tool if you created another form that has a username field on it. If that happens, you need to contact us again so that we can re-activate your account.
Hope that helps. Thank you.