Is there a size limit for uploads in a form?

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    rieglej
    Asked on October 13, 2016 at 01:28 PM

    I'm having a problem with one of my forms. 

     

    The student is trying to attach three pdfs - 3.68mb, 3.74mb, and 2.32mb. If all three are uploaded then the form crashes. And I get the error message attached. File size limit is set to 10240KB.

    I can do any two out of three, but over that after I hit submit, I get the error: Form not found: Form Id is missing or irregular

     

    Is there some kind of limit I'm missing? My account shows: 201.49MB of 1TB used

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    david
    Answered on October 13, 2016 at 03:10 PM

    The maximum file upload size can indeed be increased.  Here is our quick guide detailing how to increase the limit as well as the maximum file sizes for different integrations:

    https://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    You can also change the allowed file types:

    https://www.jotform.com/help/29-Upload-Field-Allowed-File-Types