What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I ensure that a pdf copy of the responses is sent to the applicant?

    Asked by B2P on October 13, 2016 at 01:41 PM

    We are running an application process through Jotform. 


    Unfortunately, a pdf of responses is not being provided to all applicants despite the proper buttons being assigned. Is there a way that we can make this possible?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by John_Benson on October 13, 2016 at 04:17 PM

    I checked your form and the PDF attachment is disabled in your auto-responder settings. Please enable the PDF Attachment, here's a screenshot:

    Hope that helps. If you need further assistance, let us know. We'll be glad to help you.

  • Profile Image

    Answered by B2P on October 13, 2016 at 06:44 PM
    I have a Notifier email set up on one of my forms but the
    recipient address set up to receive that notification isn't getting any
    emails, even though numerous forms have been submitted. Can you help us
    figure out why the system isn't sending those notifier emails?

    Bridges to Prosperity
    +1 720.460.1046

  • Profile Image
    JotForm Support

    Answered by liyam on October 13, 2016 at 11:26 PM


    I have moved your question to another thread since the topic title is no longer associated to your additional concern (for prevention of confusing discussions on the thread topic).

    We'll respond to your concern on the other thread as soon as possible.