How can I ensure that a pdf copy of the responses is sent to the applicant?

  • B2P
    Asked on October 13, 2016 at 1:41 PM

    We are running an application process through Jotform. 

     

    Unfortunately, a pdf of responses is not being provided to all applicants despite the proper buttons being assigned. Is there a way that we can make this possible?

  • John_Benson
    Replied on October 13, 2016 at 4:17 PM

    I checked your form and the PDF attachment is disabled in your auto-responder settings. Please enable the PDF Attachment, here's a screenshot:

    How can I ensure that a pdf copy of the responses is sent to the applicant?  Image 1 Screenshot 20

    Hope that helps. If you need further assistance, let us know. We'll be glad to help you.

  • B2P
    Replied on October 13, 2016 at 6:44 PM
    Additionally,
    I have a Notifier email set up on one of my forms but the
    recipient address set up to receive that notification isn't getting any
    emails, even though numerous forms have been submitted. Can you help us
    figure out why the system isn't sending those notifier emails?

    Bridges to Prosperity
    www.bridgestoprosperity.org
    info@bridgestoprosperity.org
    +1 720.460.1046

    ...
  • liyam
    Replied on October 13, 2016 at 11:26 PM

    Hello,

    I have moved your question to another thread since the topic title is no longer associated to your additional concern (for prevention of confusing discussions on the thread topic).

    We'll respond to your concern on the other thread as soon as possible.

    Thanks.