- kurpodAsked on October 13, 2016 at 02:05 PM
Iphone 6 has a webcam error message when trying to take pictures. Is there a fix for this?
- JotForm SupportdavidAnswered on October 13, 2016 at 05:10 PM
I believe you are referring to the error that is being given when using the take photo or other camera widgets on IOS. The error that says "Webcam.js Error; No Supported webcam interface found.
There have been a few reports of this already and we are forwarding them to our developers to have a look, I will include yours. We will let you know via this thread as soon as we have any updates.
- JotForm SupportwidgetsAnswered on October 14, 2016 at 03:06 AM
Hi we apologize about this, unfortunately iOS does not support any webcam interface to support the widget. This is a mistake. The widget normally provides a classic file uploader to handle files.
We are currently looking for an alternative to make this work with iOS devices. Again we're sorry about this. Please try it again and let us know if you still facing the same issue.