Embedded form script on wordpress continuously loads jotform footer in firefox and safari

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    vinceh
    Asked on October 13, 2016 at 02:08 PM

    We're running a wordpress site using Beaver Builder front-end plugin and just realized the embeded contact form script seems to be looping and reloading the form. Each new load ads another "Powered by Jotform" line under the form and another form shows underneath the first.

    Thanks, in advance, for any information on how this can be resolved.

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    KadeJM
    Answered on October 13, 2016 at 05:29 PM

    From what I understand you're experiencing a repeating jotform footer problem on your form that is embedded in your wordpress site.

    I took a peek at this problem in firefox and found that I am able to replicate the problem.

    Looking at your source code I can confirm that you've embedded the form script and I think what is probably happening is there's likely a conflict between the form script and scripts running on your website that are needed to function in safari and firefox which would explain the issue there.

    What I would suggest trying to do is re-embed your form with the iframe code then try it again and see if that makes any difference. The iframe basically prevents any sort of conflict while allowing your site and your form to both function normally.

    Do let us know if any issues continue.