What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Webcam JS Error from take photo widget in forms on IOS

    Asked by sungas on October 13, 2016 at 02:34 PM

    This morning it started giving me a webcam.js error: No supported webcam interface found.


    this is for all forms that have the area stated Take a Picture.  It only occurs on an iphone.. Is there something to fix this?

  • Profile Image
    JotForm Support

    Answered by david on October 13, 2016 at 05:55 PM

    We have had a few reports of this occurring with the take photo widget on IOS.  We are forwarding the reports to our developers to have a look, I will include yours.  We will let you know via this thread as soon as we have any updates.

  • Profile Image
    JotForm Support

    Answered by widgets on October 14, 2016 at 03:06 AM

    Hi we apologize about this, unfortunately iOS does not support any webcam interface to support the widget. This is a mistake. The widget normally provides a classic file uploader to handle files. 

    We are currently looking for an alternative to make this work with iOS devices. Again we're sorry about this. Please try it again and let us know if you still facing the same issue.

    Widgets Team