What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to downgrade?

    Asked by kalulo on April 30, 2012 at 09:24 PM

    Hello!. How do I downgrade to the basic plan again?. I already cancelled the premium plan but my status still shows "Premium".... Thanks so much.

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    Answered by jeanettebmz on April 30, 2012 at 10:02 PM

    Your account is now set to Free and I have double checked in our records and the cancellation has been taken place