What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Downgrade to basic free account

    Asked by Klimanovich on May 01, 2012 at 04:07 AM

    Hello! I would like to downgrade to basic (free account) and use 100 spreadsheets per month instead of 1000 I am using now. Tried to do it myself, but didn't succeed. Could you do it for me, please? I would be very grateful!

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    JotForm Support

    Answered by idarktech on May 01, 2012 at 04:13 AM


    I have now cancelled your subscription. You will not be charged again. Your account will remain premium until the paid period expires which is on May 12, 2012. After this date, you will be downgraded back to free one.

    Feel free to resubscribe anytime you wish. Thanks for considering JotForm!