Downgrade to basic free account

  • Profile Image
    Klimanovich
    Asked on May 01, 2012 at 04:07 AM

    Hello! I would like to downgrade to basic (free account) and use 100 spreadsheets per month instead of 1000 I am using now. Tried to do it myself, but didn't succeed. Could you do it for me, please? I would be very grateful!

  • Profile Image
    idarktech
    Answered on May 01, 2012 at 04:13 AM

    Hi,

    I have now cancelled your subscription. You will not be charged again. Your account will remain premium until the paid period expires which is on May 12, 2012. After this date, you will be downgraded back to free one.

    Feel free to resubscribe anytime you wish. Thanks for considering JotForm!