When I try to download a PDF copy of my form it downloads in different sized fonts

  • florianllc
    Asked on October 13, 2016 at 8:32 PM
    When I try to download a PDF copy of my form it downloads in different sized fonts and doesn't always download the entire document and cuts off parts of pages
  • jonathan
    Replied on October 13, 2016 at 9:05 PM

    I test this on your form https://www.jotform.us/form/50614228425147 by downloading a submission PDF copy of the form, but I could not reproduce the issue.

    When I try to download a PDF copy of my form it downloads in different sized fonts  Image 1 Screenshot 20

    The PDF file of submission is complete and were using the default PDF template.

    Are you still having this issue? Can you please provide more details on the steps taken to reproduce it. 

    Let us know if issue remains.

    Thanks.