What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my MailChimp integration not working?

    Asked by EvilGeniuseJuice on October 13, 2016 at 08:40 PM
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    JotForm Support

    Answered by Kiran on October 14, 2016 at 12:14 AM

    I have tested MailChimp with a test form in my account and was able to integrate without any issue. I also see that the form submission is sent to MailChimp list normally.

    Could you try reintegrating MailChimp with the form again and try generating a new API to see if that helps?


    Let us know if the issue still persists. We will be happy to take a look again.

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    Answered by EvilGeniuseJuice on October 18, 2016 at 02:13 PM

    I tried what you suggested and it worked. However, now, the forms are no longer integrating like they should. 

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    JotForm Support

    Answered by Mike on October 18, 2016 at 03:22 PM

    Could you please provide us with a bit more information on this issue? Have you re-integrated your forms with the MailChimp service, but new contacts are not being sent to your MailChimp account?