Why is my MailChimp integration not working?

  • Profile Image
    EvilGeniuseJuice
    Asked on October 13, 2016 at 08:40 PM
  • Profile Image
    Kiran
    Answered on October 14, 2016 at 12:14 AM

    I have tested MailChimp with a test form in my account and was able to integrate without any issue. I also see that the form submission is sent to MailChimp list normally.

    Could you try reintegrating MailChimp with the form again and try generating a new API to see if that helps?

    http://kb.mailchimp.com/integrations/api-integrations/about-api-keys

    Let us know if the issue still persists. We will be happy to take a look again.

  • Profile Image
    EvilGeniuseJuice
    Answered on October 18, 2016 at 02:13 PM

    I tried what you suggested and it worked. However, now, the forms are no longer integrating like they should. 

  • Profile Image
    Mike
    Answered on October 18, 2016 at 03:22 PM

    Could you please provide us with a bit more information on this issue? Have you re-integrated your forms with the MailChimp service, but new contacts are not being sent to your MailChimp account?