- tikimoAsked on October 13, 2016 at 11:04 PM
Hi im having an issue with a form. The form has been live for over 4 years with no trouble but now when people fill it out this message pops up There are incomplete fields in your submission. I looked at it but dont see where the issue is. I removed the required field on the clinic name and if I fill it out thru your site it works but not on my site. The form is https://form.jotformeu.com/92955412331..
Thank youPage URL:
- JotForm SupportjonathanAnswered on October 14, 2016 at 12:33 AM
Please take note that for source code embedded form, for the updated version of the form to reflect on the website, you will always have to re-embed the source code of the form again every time you make modifications/updates on the form.
You can see the difference in the form when using its direct URL.. in the correct updated version there is no *required field and the Customer Name was changed to 'clinic name'
To fix, please get the source code of the form again and then re-published it on your website.
Let us know if still not resolve.