What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Free account testing payment submissions

    Asked by jrosenthal1956 on October 14, 2016 at 09:57 AM

    I have a form on a free acct that takes orders.  I am trying out new features and testing but using my 10 allotted submissions.  How can I better proceed?

     

    Page URL:
    https://form.jotform.com/62855940220151

    Submissions form on
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    JotForm Support

    Answered by Boris on October 14, 2016 at 11:09 AM

    When making payment submissions, whether in Sandbox Mode or in Live Mode, such submissions will count toward your payment submission limits.

    However, considering that you have been testing with Sandbox Mode and not really been receiving payments, we have reset your payment submission counters, so that you can continue testing out and using your forms.

    If there is anything else we can help you with, please let us know. Cheers