What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Does support work?

    Asked by trendkey on October 14, 2016 at 10:30 AM


    I sent you a message recently.

    Will you proceed with it? I need an answer.

    Sending you pdf with question one more time.

    Link is here

  • Profile Image
    JotForm Support

    Answered by Kevin_G on October 14, 2016 at 11:43 AM

    I have checked the support threads related to your account and I can see you have only opened one thread about 6 months ago, here is the link where you received a reply too: https://www.jotform.com/answers/809688 

    I'm reading the document you sent us, but there seems to be multiple matters in the same document so assisting you on this thread would generate confusion and we would start trying to resolve multiple problems in the same thread. 

    In your PDF doc I can see you have listed 5 questions, what I would suggest you is to open a thread for each one so we can properly assist you on each one and help you to resolve the problems you're having with your forms.