What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Submit button is stuck on "please wait..."

    Asked by madrent on October 14, 2016 at 12:28 PM

    I used a template for a contact page and the submit button is getting hung up on "please wait..." and it is not sending the form.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on October 14, 2016 at 02:23 PM

    I was able to submit your form without any issues so I think you've figured this out already. Here's a screenshot of my submission:

    If you are still experiencing the issue, I would suggest embedding your form using our iframe method: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code. The issue is sometimes caused by a script conflict and our iframe embed will fix it.