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Why has my account been downgraded?Asked by onboarding2025 on October 14, 2016 at 01:11 PM
This is the e-mail I received after purchasing the yearly program:
JotForm Support <email@example.com>Sep 22to me
My Account downgraded JotForm style size height
I checked our logs and indeed, you have a current Bronze subscription paid for until September 22nd, 2017. I applied the subscription once again to your account and your account should now show correctly as Bronze.
Let us know if it is still not showing correctly on your end and we will be happy to have another look.