File upload error

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    markprideaux
    Asked on October 14, 2016 at 01:18 PM

    I am getting this message when testing my intake form.

    Is there a setting to adjust this size?

     

    File size cannot be bigger than: 1024Kb
  • Profile Image
    John_Benson
    Answered on October 14, 2016 at 04:13 PM

    If you click the icon shown in the image below. You can adjust the maximum file upload size in the Options tab. Here's the screenshot:

    You can change the maximum file upload size in the Options tab, the maximum is 1GB = 1048576 KB.

    Here's a guide: https://www.jotform.com/help/33-Changing-the-upload-size-limit

    Keep in mind that Free accounts only allow a total amount space of 100 MB. You might want to check our pricing page and upgrade your account if you're users are planning to upload more that 100 MB.

    Hope that helps.