Jotform issues this weekend?

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    Asked on May 01, 2012 at 02:42 PM

    One of my non-profits has about 6 jotforms. I've now heard from 10 people that they were unable to process donations over the weekend. Was there a glitch over the weekend that prevented Jotform with integrated PayPal API code to work? This is the 3rd weekend in about a year+ (not too bad at all from an up-time stand point).

    Able to clarify broadly if you heard similar issues with other clients? 

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    Answered on May 01, 2012 at 03:16 PM


    Thanks for contacting us. Unfortunately, we haven't had the issue on integration with paypal from other customers. Please if this issue is still persists, lets know the forms URLs having the issue and see if we can reproduce the problem.