Not receiving submissions to my email

  • wolfpaw69
    Asked on October 14, 2016 at 11:51 PM

    I've tried my form 4 different times and each time it does not submit, but looks like it times out.

    Page URL: https://form.jotform.com/53127112452141
  • Elton Support Team Lead
    Replied on October 15, 2016 at 3:33 AM

    Hi,

    Your forms are working fine as of checking.

    My test submission went through just fine.

    Not receiving submissions to my email Image 1 Screenshot 20

    May we know if you are still experiencing problems on your end? 

    Please let us know.

  • wolfpaw69
    Replied on October 17, 2016 at 5:42 PM

    Thank you.  Found out my email password expired so submission were not coming to me.  Thank you for checking so quick.  You're awesome.

  • Kiran Support Team Lead
    Replied on October 17, 2016 at 10:05 PM

    Great! Glad to see that the issue is now resolved. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help.

    Thank you for using JotForm!