What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email answer email

    Asked by Viennabikeacademy on October 15, 2016 at 02:25 AM



    Is there any way I can see if the person who filled out the form got my automatic answer email?

    Do I have a SENT folder somewhere?


    Thanks Helene 




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    JotForm Support

    Answered by liyam on October 15, 2016 at 04:56 AM

    Hello Helene,

    You can check your email activity history by following the steps from this guide: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

    Each email alert created will appear there and will show you the status if the email was sent or if it failed to deliver.

    If you have questions, please let us know.


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    Answered by Viennabikeacademy on October 16, 2016 at 03:44 AM
    Thanks for the quick answer you helped me a lot.
    Have a nice day.
    Best regards Helene
    Am 15.10.16 um 10:56 schrieb JotForm: