What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form doesn't submit and is stuck in "please wait..."

    Asked by itsvalentinofficial on October 15, 2016 at 03:38 AM
    Please i have the same issues with my forms. Help
    please wait doesn't submit cannot submit stuck iframe
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    JotForm Support

    Answered by John_Benson on October 15, 2016 at 06:17 AM

    I opened one of your form and did a test submission. It was successful because when I hit the submit button, it redirected me to the Thank You page.

    Is this form embedded on a webpage? Please try to re-embed the form using the Iframe method in order to prevent script conflicts between the form and the webpage. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.

    Let us know if you need further help. Thank you.