My form doesn't submit and is stuck in "please wait..."

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    itsvalentinofficial
    Asked on October 15, 2016 at 03:38 AM
    Please i have the same issues with my forms. Help
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    John_Benson
    Answered on October 15, 2016 at 06:17 AM

    I opened one of your form and did a test submission. It was successful because when I hit the submit button, it redirected me to the Thank You page.

    Is this form embedded on a webpage? Please try to re-embed the form using the Iframe method in order to prevent script conflicts between the form and the webpage. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.

    Let us know if you need further help. Thank you.