What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account disabled

    Asked by kldearman on October 15, 2016 at 01:48 PM


    I was making a form for a mock website, and didn't realize I could not make a password input for my forms. I have deleted the form with the password input, and would like to have my account enabled again. 

    Thank you, 


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    JotForm Support

    Answered by John_Benson on October 15, 2016 at 04:11 PM

    You are correct, you are not allowed to collect login credentials here in JotForm. This is the reason why your account got suspended by our phishing tool. Please check our terms of use.

    I have now activated your account since you already deleted the guilty form. If you have any questions, let us know. Thank you.