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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not getting emails

    Asked by rcboisjoli on October 15, 2016 at 02:40 PM

    emails are not sending to my inbox - neither tests nor manual entering on forms send a notice. Notices were working a while back but stopped recently.

     

    Page URL:
    https://form.jotform.com/61184502972254

    Emails emails not sending inbox a manual
  • Profile Image
    JotForm Support

    Answered by John_Benson on October 15, 2016 at 07:41 PM

    I checked your account and it looks like you're already getting notifications. If this happens again you can check this guide for more information: 

    https://www.jotform.com/help/364-Why-I-am-not-Receiving-Email-Notifications

    Hope that helps.